Shipping Policy
Attract Hydration is committed to making your delivery experience simple, fast, and reliable.
Free Shipping
We offer free shipping to customers in the USA and Canada on eligible orders.
Free shipping will be shown at checkout when available. Some special promotions, bundles, or product offers may also include free shipping.
Shipping Time
Most orders are delivered within 3 to 4 business days after processing.
Delivery times may vary depending on your location, carrier delays, holidays, weather, or high order volume.
Order Processing
Orders are usually processed within 1 to 2 business days after purchase.
Orders placed on weekends or holidays may begin processing on the next business day.
Order Tracking
Once your order ships, you will receive tracking details when available. You can use the tracking information to follow your package until delivery.
Shipping Address
Please make sure your shipping address is correct before placing your order. Attract Hydration is not responsible for delays or missing packages caused by incorrect or incomplete addresses.
If you notice a mistake after placing your order, contact us through the website contact form as soon as possible.
Lost or Missing Packages
If your tracking shows delivered but you did not receive your order, please check your mailbox, front door, building office, neighbors, and local carrier first.
If you still cannot find your package, contact us through the website contact form with your order details.
Damaged Orders
If your order arrives damaged, please contact us through the website contact form with your order number and clear photos of the product and packaging.
We will review the issue and help with a replacement, refund, or another solution depending on the situation.
Canada Shipping
We offer free shipping to Canada on eligible orders. Customers may be responsible for any customs duties, taxes, or import fees required by local authorities.
Attract Hydration is not responsible for customs delays or additional local charges.
Subscription Orders
Subscription orders ship based on the delivery schedule selected at checkout. You can manage, pause, or cancel your subscription anytime before the next order is processed.