Refund Policy
At Attract Hydration, we want you to feel confident trying our products. That is why we offer a 90 Day Money Back Guarantee on eligible purchases.
90 Day Money Back Guarantee
We offer a 90 Day Money Back Guarantee on eligible purchases of Attract Creatine & Electrolytes.
If you are not satisfied with your purchase, you may request a refund within 90 days of your order date.
Eligibility
To be eligible for a refund, your request must be submitted within 90 days of the order date.
The 90 Day Money Back Guarantee may be limited to the first purchase of Attract Creatine & Electrolytes per customer unless otherwise stated.
How to Request a Refund
To request a refund, contact us through the contact form on our website with your order number, name used on the order, and reason for the request.
We may ask for photos, product details, or additional information to review your request.
Refund Processing
If approved, your refund will be sent back to the original payment method.
Please allow time for your bank or payment provider to process the refund after it has been issued.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us through the website contact form as soon as possible.
Include your order number and clear photos of the item and packaging. We will review the issue and help with a replacement, refund, or store credit depending on the situation.
Free Gifts
The Daily Affirmation Journal and Affirmation Sticker Sheet may be included as free gifts with eligible purchases of Attract Creatine & Electrolytes.
Free gifts have no separate cash value when included as part of a promotion.
If a full order is refunded, Attract Hydration may request the return of any free gifts included with that order.
Separately Purchased Gifts
If the Daily Affirmation Journal or Affirmation Sticker Sheet is purchased separately, it may be eligible for return if unused, undamaged, and in original condition.
Subscription Orders
Subscriptions can be canceled anytime before the next order is processed.
If a subscription order has already been processed or shipped, it will be treated as a regular order under this Refund Policy.
Shipping Fees
We offer free shipping to the USA and Canada on eligible orders. If shipping fees were charged for any reason, they may not be refundable unless the issue was caused by an error on our side.
Non Refundable Situations
Refunds may not be available for requests made after 90 days, products purchased from unauthorized sellers, items damaged by the customer, heavily used products beyond normal trial use, or orders that violate our policies.
Abuse of Policy
Attract Hydration reserves the right to refuse refunds if we believe the policy is being misused or abused.